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Guide PAO, Faq

and file preparation tips

Standard game templates for free download:

    54 cards - Bridge 32 cards - Bridge 54 cards - Poker78 cards - Tarot Games of the 7 families

FREQUENTLY ASKED QUESTIONS :

  • I WANT TO CREATE MY GAME, WHAT ARE YOUR PRICES?

    You can calculate your price directly on our online quote calculator.

  • WHAT ARE YOUR MINIMUM AND MAXIMUM PRINT QUANTITIES?

    We can print your games from 5 copies (we do not produce individual games).

  • ARE CARD SETS CUSTOMIZABLE FRONT AND BACK?

    At Print Europe, you are free to personalize your card games 100%.

  • ARE THE CORNERS ROUNDED ON THE CARDS?

    As a standard, all our games are produced with rounded corners (unless your game measures more than 149 mm on a side).

  • CAN I HAVE THE TEMPLATE FOR THE SEMI-RIGID CASE/BOX?

    The template for the case or bell box will be sent to you once your order has been validated and paid.

  • ARE THE LEAFLETS PRINTED ON FRONT AND SIDES?

    Yes, the leaflets are printed on both sides.

  • DO YOU MANUFACTURE IN FRANCE?

    Our personalized card games are entirely made in France and more precisely in our workshops in Mundolsheim (near Strasbourg).

  • DO YOU COMPLY WITH CE AND NF STANDARDS AND DO YOU HAVE CERTIFICATIONS?

    Our card games are entirely made in France. As the CE standard only applies to toys, card games do not fall into this category.

  • WHAT ARE YOUR MANUFACTURING TIMES?

    Our calculator tells you the estimated manufacturing time in working days (Monday-Friday) based on the quantities and options chosen.

  • WHAT FILE SHOULD I PROVIDE?

    Refer to our technical guide.

  • HOW CAN I CHECK MY FILE BEFORE PRINTING?

    If you want to have a preview of your file before printing, you have the option of choosing a digital proof or a paper proof to check that everything is in order.

  • IS MY FILE CHECKED BEFORE PRINTING?

    For each order, we check the following points on customer files: format and number of cards conforming to the order, bleeds, quiet zone.

  • WHAT IS THE PROCESSING TIME FOR MY ORDER?

    Any order placed before 12:00 p.m. is processed the same day.

  • WHAT TYPES OF INDIVIDUAL PACKAGING DO YOU OFFER?

    Depending on the format and number of cards, you have the choice between plastic boxes or personalized cardboard cases.

  • ARE THE GAMES DELIVERED IN INDIVIDUAL PACKAGING?

    Yes, when you order boxes or cases, we always insert the games inside (unless otherwise instructed).

  • HOW ARE GAMES ORDERED WITHOUT INDIVIDUAL PACKAGING PACKAGED?

    Generally, we put the games on tape in packs of 3 to 10 with a separator.

  • WHAT ARE YOUR DELIVERY TIMES AND METHODS?

    In mainland France, the standard delivery time is 48 hours by UPS or Chronopost.

  • WHAT ARE THE ACCEPTED MEANS OF PAYMENT?

    We offer payment by credit card with our partner Stripe (secure payment).

  • GOODS CONTROL & COMPLAINTS

    We thank you for checking the condition of the goods upon receipt: if any part is damaged, we invite you to express an explicit reservation before the driver's departure on his delivery note (defect noted quantity impacted) and to take action photos of the defects encountered.

  • WHAT IF I STILL HAVE QUESTIONS?

    You can contact us by email (serviceclient@printeurope.fr) or by telephone (+33 (0)3 90 20 39 49 - Monday to Friday from 8 a.m. to 6 p.m.).

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